Chatbot development
A chatbot is a virtual interlocutor that imitates a conversation with a real person in a messenger or social network. Business chatbots can save time and money and simplify the work of call centers, managers and support services.
Chatbots can:
Anwser the questionsAnswers are taken from a ready-made knowledge base, and if there is no question in the base, the conversation is passed on to the operator.
Sell goods and servicesThey help you choose a product or service, place an order, book a place and make a payment directly from the messenger interface.
Send messagesThey send news, notifications and promotions to a group or specific users.
Collect statisticsThey remember and analyze all user responses and display statistics. All correspondence and contacts are under control in your database.
Chatbot industry solutions
Tasks that you can automate right now:
Chatbot for customer service
- Frequently Asked Questions Database
- Processing and fixing an application / appeal
- Connecting an operator to a dialogue
- Obtaining application status
Delivery service chatbot
- Facility menu, ordering
- The ability to pay directly in the bot
- Mailing of promotions and special offers
- Customer segmentation
Сhatbot for work with staff
- Initial survey of candidates
- Prompt provision of information
- Integration with HCM systems
- Knowledge bases for personnel
Chatbot for conferences, forums
- Information about the plan / schedule of the event
- Speaker information
- Chat rooms for communication of guests
- Conducting surveys / tests
- Sending notifications during the event
Chatbot for booking, buying a ticket
- Conclusion of free places \ numbers
- Payment in the bot
- Operator connection
- Getting feedback
- Mailing of promotions / special offers
Chatbot for travel agencies
- Tour selection
- Setting parameters for receiving new tours
- Mailing of promotions
- Communication while relaxing
- Collecting reviews
Service industry chatbot
- Providing information about the schedule, free places
- Appointment
- Getting feedback
- Sending notifications
- Acceptance of payment
Chatbot for financial institutions, banks
- Search for the nearest branch / ATM by geolocation
- Service information
- Registration of applications
- Answers to frequently asked questions
- Connecting the operator to the dialogue
- Loan debt repayment, internet banking.
- Integration with banking systems
Individual solution
Development of a chat bot with any functionality adapted to your tasks and your business
Contact us
+48 518 886 13 11 (Telegram)
+375291652131
(WhatsApp, Telegram, Viber)
itant.business@gmail.com
+375291652131
(WhatsApp, Telegram, Viber)
itant.business@gmail.com
